1: Coffee Shop Hot Shots | Business Boomers

Duration: 59'23''

Synopsis

Looking at why the nation became obsessed with coffee shops, and how the brands do battle for our custom. With behind-the-scenes access to staff and the bosses of the big brands.

Further Information

More clips from 01: Coffee Shop Hot Shots

Adapting to change | Business Boomers

Adapting to change | Business Boomers

BBC World News | 2014 | 3'23''

Adapting to change is key for the big coffee shops, as Starbucks decide to individualise their store designs and Costa goes electronic.

Coffee brands | Business Boomers

Coffee brands | Business Boomers

BBC World News | 2014 | 1'43''

The different shop brands attract different types of people, and naturally some perform better than others with Costa having the lions share...

Coffee Margins | Business Boomers

Coffee Margins | Business Boomers

BBC World News | 2014 | 1'35''

Coffee options | Business Boomers

Coffee options | Business Boomers

BBC World News | 2014 | 4'53''

With all the different options for coffee, raw materials and other spends increase only slightly but the profit margins triple.

Coffee Shops and the UK | Business Boomers

Coffee Shops and the UK | Business Boomers

BBC World News | 2014 | 4'08''

Two American ex-pats saw an opportunity in London to provide decent coffee to Britons; an opportunity that Starbucks would be quic...

Costa vs Starbucks | Business Boomers

Costa vs Starbucks | Business Boomers

BBC World News | 2014 | 3'02''

Battling for the top spot, Costa took open digs at Starbucks by advertising that their coffee was generally preferred.

Independents, chains and corporation tax | Business Boomers

Independents, chains and corporation tax | Business Boomers

BBC World News | 2014 | 5'13''

Independent coffee shops still thrive as many of us are put off by big companies, especially when they don't pay ...

Recession-proof coffee | Business Boomers

Recession-proof coffee | Business Boomers

BBC World News | 2014 | 2'00''

Unlike many businesses in 2008, coffee proved to be recession proof and indeed Costa decided to expand in 2009/10 and monopolise.

Starbucks evolution | Business Boomers

Starbucks evolution | Business Boomers

BBC World News | 2014 | 4'54''

How Starbucks won the world over with their business concept of a coffee shop as a "third place" after home and work.

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