Episode 2 | A Very British Airline

Duration: 59'04''

Synopsis

Featuring a look at the most glamorous and profitable route in BA's long-haul network, London to New York.

Further Information

More clips from A Very British Airline

Aircraft scheduling | A Very British Airline

Aircraft scheduling | A Very British Airline

BBC Two | 2014 | 3'08''

An in-depth look behind the scenes with the British Airways team scheduling and managing all their daily 800 flights across the ...

Behind the scenes | A Very British Airline

Behind the scenes | A Very British Airline

BBC Two | 2014 | 4'39''

Operations manager Kevin McKenzie reveals how BA manages the challenges of operating out of the world's most congested airport.

British Airways Cabin Crew | A Very British Airline

British Airways Cabin Crew | A Very British Airline

BBC Two | 2014 | 3'35''

Behind the scenes at British Airways tough training course faced by new recruits.

British Airways First Class | A Very British Airline

British Airways First Class | A Very British Airline

BBC Two | 2014 | 2'10''

Featuring a short look behind the airline's 'millionaire's door' at Heathrow and a run-through on the level of detail ta...

Challenging situations | A Very British Airline

Challenging situations | A Very British Airline

BBC Two | 2014 | 3'35''

The cabin crew act out different role plays in a number of delicate situations, including asking for a belt extension for an ...

Connecting flights | A Very British Airline

Connecting flights | A Very British Airline

BBC Two | 2014 | 5'21''

A close look at the delicate operation that is making sure connecting flights match up.

Customer service | A Very British Airline

Customer service | A Very British Airline

BBC Two | 2014 | 3'06''

The cabin crew recruits get some pointers on customer service, particularly their uniforms.

Episode 1 | A Very British Airline

Episode 1 | A Very British Airline

BBC Two | 2014 | 59'02''

Series going behind the scenes at British Airways. Featuring a look behind the airline's 'millionaire's door' at Heathrow, and the tough t...

Episode 3 | A Very British Airline

Episode 3 | A Very British Airline

BBC Two | 2014 | 59'06''

Operations manager Kevin McKenzie reveals how BA manages the challenges of operating out of the world's most congested airport.

Medical training | A Very British Airline

Medical training | A Very British Airline

BBC Two | 2014 | 3'07''

Behind-the-scenes training cabin crew for all healthcare eventualities that can happen on board, particularly death.

Preparing a plane | A Very British Airline

Preparing a plane | A Very British Airline

BBC Two | 2014 | 2'43''

Known as ''aircraft groomers'' are contracted workers that British Airways hire to clean the planes between flights.

Terminal 5 baggage service | A Very British Airline

Terminal 5 baggage service | A Very British Airline

BBC Two | 2014 | 5'01''

An in-depth look at Heathrow Terminal 5's baggage system which features 11 miles of conveyor belts.

Training to become a pilot | A Very British Airline

Training to become a pilot | A Very British Airline

BBC Two | 2014 | 3'25''

Trainee cadets talk frankly about the ups and downs of learning to fly with British Airways.

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