Retail Business

Starbucks evolution | Business Boomers
Starbucks evolution | Business Boomers
How Starbucks won the world over with their business concept of a coffee shop as a "third place" after home and work.

Buying MFI stock | Peter Jones Meets
Buying MFI stock | Peter Jones Meets
Chris Dawson, multi-millionaire, explains how he bought £68 million worth of stock for under £3 million.

Coffee Shops and the UK | Business Boomers
Coffee Shops and the UK | Business Boomers
Two American ex-pats saw an opportunity in London to provide decent coffee to Britons; an opportunity that Starbucks would be quic...

Running Timpson's | Peter Jones Meets
Running Timpson's | Peter Jones Meets
Owner John describes how he has always had to adapt to change and how visiting his stores keeps them ticking.

Coffee options | Business Boomers
Coffee options | Business Boomers
With all the different options for coffee, raw materials and other spends increase only slightly but the profit margins triple.

Future of Timpson's | Peter Jones Meets
Future of Timpson's | Peter Jones Meets
John ponders on the future of the high-street and changing trends.

Recession-proof coffee | Business Boomers
Recession-proof coffee | Business Boomers
Unlike many businesses in 2008, coffee proved to be recession proof and indeed Costa decided to expand in 2009/10 and monopolise.

History of Timpson's | Peter Jones Meets
History of Timpson's | Peter Jones Meets
John details the turbulent history of buying, selling and shareholders that defines Timpson's past.

Adapting to change | Business Boomers
Adapting to change | Business Boomers
Adapting to change is key for the big coffee shops, as Starbucks decide to individualise their store designs and Costa goes electronic.

The self-storage business | Business Boomers
The self-storage business | Business Boomers
A short guide on how self-storage stores are so profitable.

Small business in storage | Business Boomers
Small business in storage | Business Boomers
Due to the boom of the internet and high retail rents, 42% of all storage units are used for the operations of small businesses.

Self storage competition | Business Boomers
Self storage competition | Business Boomers
A new player emerges in the self storage game, one that offers pickup and drop-off to rival the big players.

Amazon and bookselling | Business Boomers
Amazon and bookselling | Business Boomers
Many bookshops rue Amazon as an alternative because Amazon are able to make a loss on certain books and charge much less.

Amazon's beginnings | Business Boomers
Amazon's beginnings | Business Boomers
Amazon's humble beginnings as a small online bookstore to "Earth's biggest bookstore".

Amazon business model | Business Boomers
Amazon business model | Business Boomers
Amazon describes its business as a "flywheel" that encourages consumers to tell their friends about the low prices.

E-Readers and the future of books | Business Boomers
E-Readers and the future of books | Business Boomers
Amazon keep ahead of the curve and invented the Kindle, allowing easy online access to e-books as well as encouraging am...

Amazon: winners and losers | Business Boomers
Amazon: winners and losers | Business Boomers
Some companies have thrived by taking advantage of symbiotic relationships with Amazon while others have been crushed.
Principles of Management

Mixing business with politics | Peter Jones Meets
Mixing business with politics | Peter Jones Meets
Mark and Mo, Lush co-founders, discuss charity within business and if belief systems are PR.

Innocent Smoothie's culture (1) | Peter Jones: How We Made Our Millions
Innocent Smoothie's culture (1) | Peter Jones: How We Made Our Millions
Peter Jones gets a look around the offices of the Innocent Smoothie company.

Innocent Smoothie's culture (2) | Peter Jones: How We Made Our Millions
Innocent Smoothie's culture (2) | Peter Jones: How We Made Our Millions
Peter gets more of an insight into why the founder of Innocent takes a relaxed approach to the workpl...

Lush's business principles | Peter Jones Meets
Lush's business principles | Peter Jones Meets
The owners of Lush discuss their principles and the opposition to "green-washing".

Upside-down management | Peter Jones Meets
Upside-down management | Peter Jones Meets
John reveals some surprising details about his lack of interest in budgets and how much each Timpson's store makes.

Lush and The Body Shop | Peter Jones Meets
Lush and The Body Shop | Peter Jones Meets
Mark and Mo describe their history of supplying The Body Shop and how their first business failed.

Business plan flaws | The Apprentice
Business plan flaws | The Apprentice
The final five candidates go head to head with Lord Sugar's advisors as they present their business plans and face the bigwigs' scrutiny.

History of Pimlico Plumbers | Peter Jones Meets
History of Pimlico Plumbers | Peter Jones Meets
Pimlico Plumbers owner Charlie, details their tumultuous past and how strict rules have got him where he is today.

The difficulties of starting a business | The Entrepreneurs
The difficulties of starting a business | The Entrepreneurs
Documentary following the stories of ex-cop Jim Duffy and a group of Scots as they experience the joys and pains ...

Jojo Maman Bebe and team values | Peter Jones Meets
Jojo Maman Bebe and team values | Peter Jones Meets
Owner Laura disagrees with Peter about the idea of "deadwood" and that business is not all about money.

Making a brand | The Apprentice
Making a brand | The Apprentice
The finalists discuss the brand identity for their businesses; a nut-milk drink and affordable luxury swimwear.

Job titles and department names | Peter Jones Meets
Job titles and department names | Peter Jones Meets
Owner of Timpson's talks about why he's changed the names of HR and how people get to decide their job title.

Amazon Culture | Business Boomers
Amazon Culture | Business Boomers
Bezos was known as a tough boss, and was particularly ruthless when it came to complaints.
Personal and Business Finance

Independents, chains and corporation tax | Business Boomers
Independents, chains and corporation tax | Business Boomers
Independent coffee shops still thrive as many of us are put off by big companies, especially when they don't pay ...

Innocent, money and Coca-Cola | Peter Jones: How We Made Our Millions
Innocent, money and Coca-Cola | Peter Jones: How We Made Our Millions
Richard and Peter discuss some of Innocent's shrewd supplier deals as well as their sale of a stake in ...

Amazon stock crash | Business Boomers
Amazon stock crash | Business Boomers
Despite a panicky start to the new millennium and stock price devaluing almost to nothing, Bezos remained convinced of Amazon's future ...

Real-life Del Boy | Peter Jones Meets
Real-life Del Boy | Peter Jones Meets
Owner of home store "The Range", discusses his savvy business tactics that he learnt through being a street market trader.

Amazon and taxes | Business Boomers
Amazon and taxes | Business Boomers
Amazon, like other massive multinationals, famously avoid taxes through legal loopholes and centralised offices in tax havens. The UK Dir...

Boycott, debt and Cobra | Peter Jones Meets
Boycott, debt and Cobra | Peter Jones Meets
The creator of Cobra beer discusses how business was affected by the 2008 crash and how a collaboration with Coors led to a pre-p...

Amazon: unprofitable? | Business Boomers
Amazon: unprofitable? | Business Boomers
Amazon claim to be one of the largest unprofitable companies, as any profit they make they reinvest in expansion.

Business finances | Dragons' Den
Business finances | Dragons' Den
A woman shares her figures with the Dragon's but comes unstuck when they drill into the specifics of her costs and profits.
Developing a Marketing Campaign

Bottled water: Coca-Cola vs Pepsi | The Foods that Make Billions
Bottled water: Coca-Cola vs Pepsi | The Foods that Make Billions
The two big soft drink brands looked on at the success of bottled water and wanted to get in on the action, ...

Lush and market research | Peter Jones Meets
Lush and market research | Peter Jones Meets
Owners of Lush, Mark and Mo, admit they don't do any market research and tell consumers "what they want".

Ultimo and free PR | Peter Jones: How We Made Our Millions
Ultimo and free PR | Peter Jones: How We Made Our Millions
Peter learns how Michelle, head of Ultimo lingerie, used celebrity and gossip to her advantage.

Social responsibility and positive branding | The Foods that Make Billions
Social responsibility and positive branding | The Foods that Make Billions
One Water initiated positive branding and encouraged other water companies to provide water to pla...

History of Kellogs | The Foods that Make Billions
History of Kellogs | The Foods that Make Billions
The beginning of Kellogg's started with a disagreement between two brothers.

Selling bran flakes | The Foods that Make Billions
Selling bran flakes | The Foods that Make Billions
At first bran flakes weren't popular due to their taste, but advertisers soon saw to this after some catchy jingles pushed...

Advertising to a housewife | Washes Whiter
Advertising to a housewife | Washes Whiter
Explanation of how the traditional housewife was the prime target for advertising post-WWII and the concepts used in campaigns.

Marketing Cobra beer | Peter Jones Meets
Marketing Cobra beer | Peter Jones Meets
The creator of Cobra beer discusses its journey and how it has become a household name in the UK.

Role-reversal | Washes Whiter
Role-reversal | Washes Whiter
In the '70s and '80s, advertisers tried to cash in on housewives having time for themselves away from the stresses of their daily tasks and eve...

Life with Katie: Oxo | Washes Whiter
Life with Katie: Oxo | Washes Whiter
The evolution of the ''Life with Katie'' adverts for Oxo, where characters were recognisable and offered trends in lifestyle other than ...

Supermum and neo-traditionalism | Washes Whiter
Supermum and neo-traditionalism | Washes Whiter
The '80s embedded the idea of supermum who does it all, but despite progress away from traditional gender roles, a tendency t...

Adding value and changing lifestyles | The Foods that Make Billions
Adding value and changing lifestyles | The Foods that Make Billions
Grain is a cheap commodity to produce so the "added value" comes in the form of changing your lifestyle, ...

Whiteness | Washes Whiter
Whiteness | Washes Whiter
Guests discuss the concept of ''whiteness'' with cleaning products and what this symbolises for the traditional housewife.

Costa vs Starbucks | Business Boomers
Costa vs Starbucks | Business Boomers
Battling for the top spot, Costa took open digs at Starbucks by advertising that their coffee was generally preferred.

How to address a housewife | Washes Whiter
How to address a housewife | Washes Whiter
Experts were done away with in the '60s, and were replaced with women recommending products to each other, as they were seen to be...

Germs | Washes Whiter
Germs | Washes Whiter
'Germs replaced Germans'' post-war and housewives new battle with was with the unseen germs of the toilet.

Big Yellow Storage success | Business Boomers
Big Yellow Storage success | Business Boomers
Despite being late the game, Big Yellow Storage is the prominent storage company, due to a few key marketing tricks.

Adapting to rules | The Foods that Make Billions
Adapting to rules | The Foods that Make Billions
A ban on advertising unhealthy foods to children meant Kellogg's had to adapt their cereals to meet legal standards.

Diversification and health | The Foods that Make Billions
Diversification and health | The Foods that Make Billions
Big multi-nationals like PepsiCo have began buying up healthier brands to "health-wash" their image and as they cla...

Evian vs Pure Life (Danone vs Nestle) | The Foods that Make Billions
Evian vs Pure Life (Danone vs Nestle) | The Foods that Make Billions
Danone and Nestle have very different business strategies when it comes to their versions of bottled water.

Success of Perrier | The Foods that Make Billions
Success of Perrier | The Foods that Make Billions
How Perrier marketed themselves as a "successful" drink and a beverage of choice rather than "just water".

The rise of Highland Spring | The Foods that Make Billions
The rise of Highland Spring | The Foods that Make Billions
After Perrier was found to contain carcinogens and had a worldwide recall, Highland Spring picked their moment to ...

Advertising and Kellogs | The Foods that Make Billions
Advertising and Kellogs | The Foods that Make Billions
Kellogg's as a brand was a pioneer when it came to advertising , particularly with the advent of television.

Cereals, eggs and free give-aways | The Foods that Make Billions
Cereals, eggs and free give-aways | The Foods that Make Billions
The Egg Board in the UK went to war with the cereal companies doing some famous advertising of their own, on...

Own-brand vs branded | The Foods that Make Billions
Own-brand vs branded | The Foods that Make Billions
In the 1960's, supermarkets began making their own versions of popular products, selling them for less as they didn't nee...

Ski yogurt and ''added value'' | The Foods that Make Billions
Ski yogurt and ''added value'' | The Foods that Make Billions
Ski yogurt was a prime of example of "adding value", where a company takes a raw material, processes it, making...

Success of Muller Corner | The Foods that Make Billions
Success of Muller Corner | The Foods that Make Billions
A German yogurt competitor came to the UK and changed everything, marketing a luxurious new type of yogurt.

Actimel: Yogurt competitor | The Foods that Make Billions
Actimel: Yogurt competitor | The Foods that Make Billions
Danone saw Yakult's success and jumped on it, creating their version of the concept and taking 50% of the market sh...

Desire, emotion and products | The Foods that Make Billions
Desire, emotion and products | The Foods that Make Billions
With products, tapping into the emotion of the consumer can provide an unlimited source of profit and is the key ...
International Business

Business in Vietnam | Theo's Adventure Capitalists
Business in Vietnam | Theo's Adventure Capitalists
Theo gets advice on operating a business in Vietnam.

Luxury yachts in Vietnam | Theo's Adventure Capitalists
Luxury yachts in Vietnam | Theo's Adventure Capitalists
Selling yachts in Vietnam means starting a whole industry from the ground up, so knowing your market will be key.

Selling magazines in Vietnam | Theo's Adventure Capitalists
Selling magazines in Vietnam | Theo's Adventure Capitalists
Trying to get a publisher in Vietnam is tricky for UK-based Haymarket, despite the demand being evident.

Starting a school in Vietnam | Theo's Adventure Capitalists
Starting a school in Vietnam | Theo's Adventure Capitalists
Despite building an impressive school in Hanoi, enrolment numbers are much smaller than expected for this interna...

Issues with buisness partner | Theo's Adventure Capitalists
Issues with buisness partner | Theo's Adventure Capitalists
Issues with payment, invoices and licences force Creative Education to close ties with their international busine...

Moving the goalposts | Theo's Adventure Capitalists
Moving the goalposts | Theo's Adventure Capitalists
Without having a contract in place, an international business partner changes the deal for the running of an internationa...

Closing a boat deal | Theo's Adventure Capitalists
Closing a boat deal | Theo's Adventure Capitalists
The UK yacht company and the Vietnamese dealers come to an agreement, but not without some special prices being requested.

Lessons learnt | Theo's Adventure Capitalists
Lessons learnt | Theo's Adventure Capitalists
After a business deal going sour, an education company reflects on the lessons learnt after trying to expand to Vietnam.

Cultural differences | Theo's Adventure Capitalists
Cultural differences | Theo's Adventure Capitalists
Theo's advice to the educational business that failed was that they paid to much trust into cultural differences and forg...

Buisness in India | Theo's Adventure Capitalists
Buisness in India | Theo's Adventure Capitalists
Theo dishes out some facts about India as an emerging market.

Marmite in India | Theo's Adventure Capitalists
Marmite in India | Theo's Adventure Capitalists
Despite finding Marmite on a shop shelf, Marmites marketing department have trouble getting the consumers on board.

Lingerie in India | Theo's Adventure Capitalists
Lingerie in India | Theo's Adventure Capitalists
Theo meets a British woman who took her lingerie business to India and reveals the issues that come with different cultural ...

Selling watches in India | Theo's Adventure Capitalists
Selling watches in India | Theo's Adventure Capitalists
A UK watch company gets some advice from an Indian PR firm about their approach to marketing their watches.

Rebranding Marmite | Theo's Adventure Capitalists
Rebranding Marmite | Theo's Adventure Capitalists
Rebranding Marmite as a health food seems to be the way forward to reach markets in India.

India's watch market | Theo's Adventure Capitalists
India's watch market | Theo's Adventure Capitalists
The owners of Bremont get some advice from a luxury watch salesman as well as some home truths about the Indian business ...

Marmite education | Theo's Adventure Capitalists
Marmite education | Theo's Adventure Capitalists
Teaching the middle-classes about the potential of cooking with Marmite is the next step to get it selling in India.

Watches and lessons learnt | Theo's Adventure Capitalists
Watches and lessons learnt | Theo's Adventure Capitalists

Adapting a product | Theo's Adventure Capitalists
Adapting a product | Theo's Adventure Capitalists
Despite mixed results from their research, Marmite decide to go ahead and sell in India as a food flavouring.

Business in Brazil | Theo's Adventure Capitalists
Business in Brazil | Theo's Adventure Capitalists
Theo hears from some leading business people in Brazil about why it is an exciting emerging market.

Cadbury in Brazil | Theo's Adventure Capitalists
Cadbury in Brazil | Theo's Adventure Capitalists
To get a foot in the Brazilian market, Cadbury purchased a rival for $4.2 billion.

Selling makeup in Brazil | Theo's Adventure Capitalists
Selling makeup in Brazil | Theo's Adventure Capitalists
Marketer's from Sleek Makeup wonder if they need to adapt their strategy as they discover that people get their cosme...

Changing habits | Theo's Adventure Capitalists
Changing habits | Theo's Adventure Capitalists
Sleek Makeup are told by a Brazilian business guru that they need to change the habit of the consumer, as similar companies ha...

Anti-trust laws | Theo's Adventure Capitalists
Anti-trust laws | Theo's Adventure Capitalists
Competition and monopoly plague Cadbury's potential takeover of Brazilian confectioners, until they are approached by Kraft.

Distribution and marketing | Theo's Adventure Capitalists
Distribution and marketing | Theo's Adventure Capitalists
Sleek Makeup are informed that to be distributed and marketed will be a massive expenditure.

Bottled water in emerging markets | The Foods that Make Billions
Bottled water in emerging markets | The Foods that Make Billions
With bottled water interest declining in the West, the big players look to emerging markets.